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What Our Clients Are Saying About Ready Hands |
"When my husband became partially
disabled with type II diabetes, a dementia problem, as well as a
balance problem, I became his principal caretaker night and day.
After a few months of constant care for my husband, I was not getting
enough sleep to last all through the day.
A friend from a senior citizen's group
gave me a list of possible helpers. As soon as we heard about Ready
Hands, we were most impressed. Others we contacted didn't seem to
fit our needs, and after conferences with Dr. Benson and Sue Benson,
we found our terrific helpers. They were so kind, efficient and
thoughtful that they were really "ready hands" for us.
I can't recommend Ready Hands enough for others."
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"I just wanted to take a minute
to compliment you on the fine service you provided Mrs. D. recently
after her surgery. You obviously have caring companions who were
very reassuring and helpful to Mrs. D., and she felt comfortable
having them there."
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"I can't thank you enough for
the wonderful service you have given my mother and me. No matter
what happened, I knew I could rely upon you to help us. You have
gone out of your way to make sure that her needs (and mine) were
met, even when the weather was terrible, schedules were changed,
or Mother was grumpy.
It's not easy caring for dementia, and I know
there were days when Mother was not easy to be with or was uncooperative.
Maggie is a delightful person and she worked hard to engage Mother
in conversation and to make her more comfortable. She treated Mother
with dignity and great compassion. She was very trustworthy and
was willing to help me with household chores as well as make meals
for Mother, take her to appointments, and keep her company while
I was at work. I knew Mother was in good hands with the caregivers
that your service sent to our home.
Your service has been flexible, dependable
and responsive to all my requests. Thank you for being there for
us during a difficult transition. I will use your services again
when I need someone to stay with Mother, and I will highly recommend
you to other families with loved ones who have special needs."
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"I would like to thank you for
the capable services of Ready Hands at a time when we needed more
than one pair of hands. The Ready Hands companion who cared for
my 90 year-old Aunt H. was gentle, patient, kind, knowledgeable,
considerate and loving. She read to her, listened to her stories,
accompanied her to meals, helped her dress and provided companionship.
She was always prompt and reliable. She kept a running diary for
us, so that we could exchange information and share H.'s activities
and needs. On one occasion, the companion even took some of H.'s
pants home to hem them for her! It was very comforting to know that
the Ready Hands companion was there, and that H. was well-cared
for in our absence.
We appreciate the help of Ready Hands and
will be certain to recommend you to others who need care for their
loved ones."
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"I want to let you know how comforting
it was to have Jennifer helping me during my recovery from surgery.
As a nurse and someone who has trained nurses in the past, I can
tell you that she gets 'five stars'. She knew exactly how to help
me. Her manner and competence were excellent. Thank you for sending
such a wonderful aide."
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"My daughter and I were very
impressed with the professionalism of both Isatu and Patience. Three
"C's": Care, Communication and Compassion were evident
in their services. M.'s comfort and feelings were always considered.
We were finally able to stop worrying about
M's welfare knowing that each day she would be safe in good hands--"Ready
Hands."
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"Dear Dr. and Mrs. Benson,
I just want to thank you for being there for
me during these many months while my mother was so sick. It was
such a difficult time, but having you there to guide me - to help
me take care of her - I appreciate it so, so much. You are a very
special couple. The work that you do is amazing. You have been my
guardian angels! Thank you for being so warm and caring and so reliable
and professional. I couldn't have made it through without you. Take
care, and God bless!"
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"Dear Dr. Benson,
Thank you for your letter and the kind words
of comfort. Our family was fortunate to have found you (Ready Hands)
when we did. You were able to meet our ever-changing home care needs
almost immediately. I guess some things were just meant to be. It
was a pleasure working with you and your wife. You were always a
calming presence in our situation. Having someone in your profession
commend our family's handling of the situation meant a lot to me."
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"Dear Dr. Benson and Sue,
I should like to thank both of you for the
effort that you made to keep my household running smoothly. It relieved
me from additional worry feeling that we were in the care of your
thoughtful and caring hands. Thank you. Marcia and Isatu were just
so wonderful, thoughtful and caring and certainly lived up to your
logo. Wishing you a year of good health and much happiness. Very
sincerely,"
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"Dear Dr. Benson and Mrs. Benson,
Words cannot express how thankful I am to
you both. From that very first meeting with Sue, I knew you were
both very special people. Sue saw how desperate I was for help and
she said, 'If I can't find someone to work for you tonight I'll
do it myself.' I just couldn't believe my ears!!
You both are so kind, caring and understanding.
Very rare qualities to find these days. Every aide you sent to us
was so compassionate, skilled and dedicated. I will never forget
any of them, each with their own special inner glow and heart of
gold. I feel so blessed to have met each one.
Your agency is fantastic and saying that just
doesn't seem enough. I never had to worry -- I knew my mother was
being well taken care of!! I will always be grateful to you and
your staff."
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"Dr. and Mrs. Benson and their
employees provided kindly and professional care to our father during
the nine weeks in which he required 24-hour assistance. The aides
worked seamlessly with the hospital staff to ensure coverage of
all aspects of his care, including diet, fluid restriction and pain
relief. They were diligent in protecting him from falls during his
many daily walks to the bathroom. The aides communicated with several
of our family members every day and were a vital link in keeping
each of us informed as to changes in our father's condition in between
our visits.
Dr. Benson responded quickly to all changes
in scheduling and kept coverage going around the clock. In the one
instance that we requested that an aide be removed from our father's
care, Dr. Benson worked with our family in deciding the best course
of action and provided another aide promptly.
The people at Ready Hands consistently showed
our father and our whole family that they cared about us during
this time of crisis. With their help Dad is improving and back at
home. Many thanks to the wonderful people at Ready Hands who helped
us care for Dad during his long convalescence."
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