Medication Errors: The "Other" Drug Problem

More and Better Drugs
It's a troubling paradox. As medication breakthroughs offer new hope for controlling health disorders, medication errors are harming more and more Americans. The treatment of virtually every major illness has been revolutionized in recent years by the advent of more effective and powerful agents. Take diabetes. Not so long ago the only pharmacological treatment options were insulin and a handful of fairly primitive oral agents. Today, in 2003, physicians can choose from five different classes of pills and ten insulin formulations. Coupled with this new armamentarium has been the clear demonstration that aggressive treatment greatly reduces diabetic complications. Thus diabetes today is often treated with combinations of drugs with complementary mechanisms of action.

The same is true of many chronic disorders common in our society, especially among older adults. Hypertension (high blood pressure), coronary artery disease, arthritis, cancer, hyperlipidemia, depression and many other disorders are now routinely treated more vigorously and with more drugs than ever before. In the United States, 3.3 billion retail prescriptions were written in 2001 as compared with 2.7 billion in 2000. By 2004 the number is expected to exceed 4 billion. Seniors, who represent 13% of the population, account for 34% of these prescriptions. According to Georgetown University's Center on an Aging Society, individuals between 65 and 79 years of age receive an average of 20 prescriptions each year. For people over 79, the number is 22 each year. These figures don't even take into account the billions of over-the-counter drugs Americans purchase every year.

Drug Errors are the Norm, not the Exception
Errors in taking, prescribing and complying with drug regimens have a long and sad history in our health system. But with the growing number of drugs and complexity of medication regimens, this longstanding problem is only getting worse. One reflection of the problem is the high frequency of discrepancies between what patients are actually taking and what their doctors' records indicate. A 2000 report published in the Archives of Internal Medicine revealed such discrepancies in fully 76% of the patients studied. Of those cases, 51% were taking a medication that was not recorded, 29% were not taking a recorded medication and 20% had dosing discrepancies.

Why are so many people taking drug regimens that differ from their doctors' records? One reason is the soaring cost of drugs, which causes many patients to cut back on pills or leave prescriptions unfilled. But the central factor is poor communication between patients and health professionals. At the time a medication is prescribed, patients are often poorly informed about the risks, benefits and importance of compliance, leaving many skeptical or uncertain. When side effects occur, some patients stop or adjust the dose on their own, rather than seeking a collaborative solution with their physician.

Another aspect of the problem is the woefully inadequate record-keeping and communication among providers within our fragmented health system. In a given year, a typical elderly patient has numerous telephone and in-person interactions with several health providers. Medication regimens may be changed at virtually every physician visit. How likely is it that everyone involved in a given patient's care will be fully up to date on that patient's medication regimen? It is no wonder that miscommunication occurs so often.

Medication Errors Cause Serious Harm
Inappropriate use of medications can cause harm as the result of dangerous side effects, drug interactions or inadequate treatment. Medication errors can be thought of as falling into three categories: overuse, underuse and misuse. Taking medications unnecessarily or in excessive doses (overuse) can of course lead to preventable side effects. But underuse is just as serious, because many patients unfortunately fail to receive the benefits that state-of-the art treatment can offer. Misuse refers to inappropriate prescribing by physicians or self-administration by patients, both unfortunately very common.

Medication errors take a staggering toll in terms of complications, preventable hospitalizations, inadequate treatment and even death. In fact, just the preventable deaths (the tip of the iceberg) exceed 7,000 per year, according to a respected 1999 study of medical errors by the Institute of Medicine.

What Can Patients Do?
It is certainly be true that the health care industry has a lot to answer for in the area of medication error. But fortunately, patients and families have it in their power to improve this problem enormously. Here are some tips:

• Be an active participant in all medication treatment decisions. Make sure you understand the reasons a given drug is being prescribed, exactly how to take it safely, and what side effects are possible.
• Keep careful track of any drug allergies or previous adverse effects from drugs.
• Bring all medication bottles, prescription and non-prescription, to every visit with a health professional-even if you are not asked. Have someone go over your medications and check for any discrepancies with the medical record.
• Be honest. If you didn't follow instructions for whatever reason, say so. Don't leave your physician with the impression that you're taking a medication if you're not.
• Don't "self-prescribe" over-the-counter drugs for chronic conditions. The drugs approved for over-the-counter use in recent years are more powerful than ever. Besides causing potential serious side effects independently, they may interact adversely with prescriptions you are taking.
• Use a pill dispenser if you have problems remembering to take your medications at the right time. There are many excellent designs available.
• Ask your physician if a consultation with a pharmacist is covered by your health plan. Pharmacists have been playing a larger role in the health care team in recent years.
• If a doctor advises you to change a medication that another doctor prescribed, satisfy yourself that they have communicated with one another about the change.
• Keep an up-to-date, accurate and detailed list of all your medications readily available at all times. Include any medication allergies or intolerances. In an emergency, this can be life-saving.

Where to get additional information:
The following organizations are good sources of information about preventing medication errors.
The National Council on Patient Information and Education (NCPIE) (301) 656-8565 www.talkaboutrx.org
The Institute for Safe Medication Practices (215) 947-7797 www.ismp.org
The American Pharmaceutical Association (Look for the brochure, Before You Take Your Medicine, Take This Advice) www.aphanet.org

January, 2003

 
 
 
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